At Watford Asian community Care we work in partnership with Carers in Hertfordshire in developing carer support services for Asian carers who look after someone who may be simply old, disabled or suffering poor mental health.
Our service operates in the Watford, Three Rivers and Hertsmere area.
Who is a Carer?
We know that most Care in the Asian Community is given by members of the immediate family and /or friends as part of their duties. If you look after someone with an illness, disability or suffering poor mental health whether that person is:
- Young or elderly
- A relative, partner, child or neighbour
- Lives with you or not
Then YOU ARE A CARER
Caring can be rewarding and satisfying. But it can also be tiring, stressful and an isolating experience.
Who fits in the criteria to receive Carer Support Services of WACC
- Does anyone depend on you?
- Are you a carer?
- Does anyone you care for suffer poor mental health or physical disability?
- Do you provide care for a partner, parent, relative or friend?
- Has your life changed with the responsibility of caring?
- Do you see fewer people?
- Are you rarely able to go out?
- Do you feel life could have more to offer?
- Are you always tired?
If you can answer yes to any of the above, please contact our Carer Support worker.
What we offer?
We offer support group sessions where we share:
- Information
- Support
- Advice
which is appropriate to your cultural and/or religious needs, and facilitate carer assessments with social services.
We also support carers to take a break from their caring responsibilities by the provision of:
- Asian Luncheon Clubs
- Meals on wheels (for those who are house-bound)
- Transport
- Support for people suffering specific medical conditions such as diabetes, coronary heart disease etc.
1.
We can help with making applications and referrals to other sources of support.
2. We can provide the opportunity to have contact with other people who have had similar experiences.
3. We can provide information and advice on sources of financial support and help you to obtain practical assistance where appropriate.
4. We can signpost you to support groups and complementary therapy sessions in the area.
5. Careers' Support service is a free and confidential service.
6. Our Carer Support Workers will give information over the telephone; visit you at home or at an independent venue. They are trained to work with you, and for you, to provide the level of support that you want.
Outreach Services
Carers Support workers can speak many Asian languages. They understand the cultural, social and religious needs of older people living in their local communities.
We offer:
1. Information and advice on a variety of issues
2. Advocacy service
3. Help to access health and social care service
4. Interpretation and translation
Home visits, office appointments and support at our day centers
Are you getting enough?
Many local older people are not claiming the benefits that they are entitled to.
Are you one of them?
To find out if you are, have a free and friendly chat with our carer support workers, if we cannot help we will point you in the right direction
- Pensions
- Attendance Allowance
- Council Tax Benefit
- Housing Benefit
Information Services
Our service provides information you can trust that will enable you to make the right choices and decisions for you.
We can also put you in touch with other organisations that can help you.
After office hours you are able to leave a message on an answer phone and we will return your call.
What we can offer you advise on:
- we will give you information that is accurate and up-to-date
- we can explain the choices you have
- we can send you written information
- Carers
- Community Services
- Equipment & Aids
- Health services
- Housing
- Leisure
- Travel & Transport
- Money & Benefits
- Safety & Security
If we cannot help we will point you in the right direction
Advocacy
Practical assistance to secure your rights and access services.
The Advocacy Service offers:
- Someone to listen to your concerns and help clarify the situation
- Up to date information on important issues for older people
- Provision of support enabling action to be taken on the decision
- Help to explore choices and consider the way forward
We are not able to give advice on financial or legal matters, nor can we offer counseling. However, if we are not able to provide a service ourselves we will endeavor to 'signpost' our clients to another agency offering the necessary expertise.
Please contact our Carer Support Officer Raksha Patel
on 01923 229903
or email admin@wa-cc.org.uk
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